Catch the useful moment
A customer response brings you back to the conversation. Check the details and decide what to do next.
Internal app notifications · Keep jobs moving
A customer replied. That’s worth a buzz.
Not every update deserves your attention. A new enquiry, a customer reply or a task that needs you does. We set up app notifications around the moments when you can usefully step in.
Set up for you. Ongoing support. No setup fee. No website fee.
WHY THIS PART MATTERS
If everything pings, nothing stands out.
Notifications should point to something you can act on. We agree which events matter, who needs to see them and how they reach the phone you use at work.
Put responsibility behind the alert
The right person needs the prompt. We agree who handles which enquiries and tasks during setup.
Check the phone as well as the settings
App access and device notifications matter. We work through the practical setup so you know how to receive and use the alerts.
A PRACTICAL WAY TO USE IT
From a useful alert to a human response.
- 01
A useful event happens
A new enquiry, customer reply or agreed reminder needs attention.
- 02
The right person gets a prompt
Your configured notification route brings it to their attention.
- 03
Open the details and act
Check the conversation or job, then decide what to do.
One part of a complete business setup.Website, business number, customer records, reviews and follow-up. Connected and supported for £197/month.
Explore all 18 inclusionsWE DO THE SETTING UP
Choose what deserves your attention.
We review your current setup, agree the useful changes and explain how to use the result. These are the details that help us put this part in place.
See the setup process- Who handles enquiries and follow-ups
- Which events are genuinely useful to be alerted about
- The devices used for business work
- Your preferences for reminder timing and responsibility
BEFORE YOU DECIDE
Good questions.
Straight answers.
Anything specific to your business? Bring it to the call and we’ll work through it.
Book a quick callDoes a notification mean the customer has been answered?
No. An internal alert tells you that something needs attention. Customer replies, automatic messages and completed follow-ups are separate actions that should be checked in the conversation or job record.
Can everyone in the business receive every alert?
We agree access and notification responsibilities during setup. A useful system usually makes ownership clear rather than relying on everybody seeing the same thing.
What if notifications do not appear on my phone?
App access, notification permissions and device settings can affect what appears. We check the agreed route and show you where to look, rather than assuming a saved setting proves a phone received an alert.
Do notifications replace checking the inbox?
No. They support a routine for reviewing enquiries and jobs. The inbox and pipeline remain the places to see the full context and confirm what has been done.
BETTER WHEN THE PIECES JOIN UP
See what works alongside it.
START WITH A CONVERSATION
Let the right things interrupt you.
Tell Jack which customer moments you need to know about. We’ll build the notification routine around your working day.
15 minutes. Plain English. No pressure.